Introduction
Welcome to FENN. By accessing our website, making a reservation, or using our services, you agree to the following Terms & Conditions. Please read them carefully before making a booking.
Reservations
Reservations can be made through the FENN website, by contacting our reservations team, or through authorised booking partners.
Check-In & Check-Out
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Guests may request early check-in or late check-out, subject to availability and applicable charges.
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A valid identification document may be required during check-in.
Rates & Payments
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All room rates displayed on our website are subject to availability and may change without prior notice.
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Rates may vary depending on room type, dates, availability, offers, and booking conditions.
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Any applicable taxes, service charges, or additional fees will be communicated during the booking
Cancellation & Modification
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Cancellation and modification policies may vary depending on the selected room rate or booking package.
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Guests are responsible for reviewing the cancellation terms provided at the time of booking.
Guest Responsibilities
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Guests are expected to respect the property, staff, other guests, and surrounding environment.
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Guests may be responsible for costs resulting from intentional or negligent damage to hotel property.
Children & Additional Guests
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Additional charges may apply for extra guests, beds, or specific services.
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Guests are advised to confirm occupancy requirements before booking.
Third-Party Services
Our website may contain links or references to third-party services, booking platforms, transportation providers, or other external websites.
Limitation of Liability
To the extent permitted by applicable law, FENN is not responsible for losses or damages arising from circumstances outside its reasonable control.
Changes to These Terms
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FENN may update these Terms & Conditions from time to time.
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Updated terms will be published on this page together with a revised Last Updated date.
For questions about this Privacy Policy, contact us:
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