Introduction
At FENN, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a reservation, or interact with our services.
How We Use Your Information
We use your information to:
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Process and manage reservations
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Communicate with you about your stay
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Respond to enquiries and requests
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Provide personalised hospitality services
Cookies
Our website may use cookies and similar technologies to improve functionality, understand how visitors use our website, and remember preferences.
Sharing Your Information
We may share limited information with trusted service providers who help us operate our website, process payments, manage reservations, or provide hospitality services. These providers are expected to handle your information securely and only for the purposes required.
Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or loss.
Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, manage reservations, comply with legal requirements, resolve disputes, and maintain appropriate business records.
Third-Party Links
Our website may contain links to third-party websites or services. FENN is not responsible for the privacy practices or content of those external websites.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.
Contact
For questions about this Privacy Policy, contact us:
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